What name will appear on my credit card statement?
What currency will I be charged in?
Do you keep my details and transactions confidential?
How safe is your online ordering system?
When do you charge my card?
What are my payment options?
Is there a limit to how much I can spend on VOD in one transaction?
Do you issue refunds if my VOD film doesn’t work?
I have a query with how much I have been charged.
What name will appear on my credit card statement?
Your Blissboxtv .com transaction will appear on your credit card statement as http://www.blissbox.comAmsterdam
What currency will I be charged in?
You will be charged in the currency most relevant to your country, US Dollars, British Pounds or Euros.
Do you keep my details and transactions confidential?
Yes. We NEVER pass on any details to third parties. We take our customers’ privacy and confidentiality very seriously.
How safe is your online ordering system?
All credit card information is transferred using Secure Socket Layers. SSL is an advanced internet security system that protects the data that you provide. It uses the same encryption method used to protect nuclear missile codes! Blissboxtv will hold all your data on our protected server, which is not accessible to the outside world. In addition to these security methods we also use passwords, IP restrictions and information is stored behind a firewall.
When do you charge my card?
We charge your card as soon as the order is placed.
What are my payment options?
At Blissboxtv.com we accept the following credit and debit cards: MasterCard, Visa, Visa Electron, Visa Debit and Mastercard Debit. These are the only payment options that we accept.
Is there a limit to how much I can spend on VOD in one transaction?
Yes, there is a 2,500 euro limit per transaction
Do you issue refunds if my VOD film doesn’t work?
We will do everything we can to make sure that you can view our films. If the problem is at our end we will credit your account then we will credit you with Minutes. We don’t give monetary refunds for VOD.
I have a query with how much I have been charged.
If you have a query with the amount you have been charged please email our sales team at enquiries@blissboxtv.com
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